ITエンジニア（IT・Web・通信・ゲーム）/外資系企業の転職求人一覧

Provide Tier 2 technical support for end-user devices, including laptops, desktops, and mobile devices -across office and operational environmentsTroubleshoot hardware, software, OS, and network-related issues, ensuring timely resolutionInstall, configure, and maintain systems across Windows and macOS environmentsDeliver support via onsite, remote, and phone channels with a strong focus on user experienceCollaborate with internal teams and external vendors to resolve incidents and fulfill service requestsManage and prioritize tickets, ensuring proper escalation and resolution within SLASupport basic networking and infrastructure connectivity, including diagnostics and issue resolutionContribute to IT security operations by following and improving processes to mitigate risksEnsure compliance with data privacy, security, and regulatory requirementsSupport remote sites as needed, including occasional travel within Japan

Lead critical IT infrastructure projects and operations for a world-renowned luxury retail group, ensuring seamless technology support across hundreds of locations.■ About the companyOur client is a global luxury retail organization supporting multiple internationally recognized brands in Japan. The technology team partners closely with business leaders to deliver reliable, scalable, and modern IT solutions across offices and retail stores nationwide.■ Role & ResponsibilitiesYou will lead local infrastructure projects, coordinate global technology rollouts, and ensure the stability and performance of networks and systems supporting retail operations while also supporting regional and global infrastructure initiatives and managing local IT vendors.■ Main tasks include・Lead infrastructure and technical projects from planning through implementation and completion.・Manage and coordinate local IT vendors, ensuring service quality and delivery sta

■Job/Group Overview:Randstad, partnered with a global leading consulting company, is seeking a high-caliber Business Analyst to join the Tokyo team. Our client is a leading firm within the financial services sector, specializing in insurance solutions. They are currently engaged in the initial implementation of a global SaaS provider's platform for the life insurance market in Japan.You will be instrumental in supporting the implementation of a new life insurance policy administration system. This role requires a strong understanding of business analysis principles within the life insurance domain, with a focus on ensuring a smooth and effective project rollout.■Responsibilities:・Support business analysis activities for a life insurance policy administration system implementation.・Collaborate with stakeholders to gather and document business requirements.・Assist in defining project scope and deliverables.・Facilitate communication between tec

-Provide IT onboarding and day-to-day technical support for end users via onsite and remote channels-Troubleshoot and resolve IT incidents, service requests, and technical issues-Support meeting rooms, events, and collaboration technologies-Maintain communication with users regarding IT services, updates, and best practices-Administer user accounts, access rights, and permissions-Maintain accurate inventory and lifecycle management of IT assets (devices, peripherals, mobile equipment)-Oversee local network and office IT infrastructure in line with organizational standards-Manage office technology including printers, conferencing systems, and shared devices-Support deployment of corporate IT solutions and local technology initiatives-Coordinate with external vendors and partners for support, procurement, and implementations

■About our ClientA global company revolutionizing the retail industry through technology and data. By building a unique value chain with their own strategy, they provide a seamless experience to customers worldwide. ■Role OverviewThis position leads the corporate infrastructure domain, including ID management, M365, and security. It involves driving standardization and automation to build a foundation for employee experience directly linked to safety and productivity. Participation in future IT strategy formulation is also expected.■Main tasks include:・Design and operate ID/auth platforms (AD, SSO)・Build M365 and Teams collaboration bases・Drive lifecycle and license optimization・Strengthen zero-trust security foundations・Manage operations via SLAs and KPIs・Coordinate with vendors and stakeholders*If you are interested in this position, we look forward to your application.#LI-Hybrid#LI-KN