IT Business Analyst Manager at US FMCG Company

求人詳細

- Partner with business stakeholders to gather, analyze, and translate business requirements into scalable Salesforce and CRM solutions.
- Lead end-to-end CRM implementation and enhancement projects, including solution design, testing coordination, deployment support, and user adoption activities.
- Collaborate with cross-functional global teams including Sales, Marketing, - Customer Success, IT, and external vendors to deliver digital transformation initiatives.
- Facilitate workshops, training sessions, and user support to improve system adoption, operational efficiency, and customer experience.
- Manage project timelines, risks, priorities, and stakeholder communication to ensure successful delivery of business initiatives.
- Drive process optimization and continuous improvement initiatives across CRM and customer engagement workflows.
- Support data governance, reporting, and analytics initiatives to improve business visibility and decision-making.

こんな方を求めています

経験・スキル

- 5+ years of experience in Salesforce consulting, CRM business analysis, or digital transformation roles.
- Hands-on experience with Salesforce platforms such as Sales Cloud, Service Cloud, or Experience Cloud.
- Experience gathering business requirements, leading UAT/SIT activities, and coordinating with technical and business stakeholders.
- Strong communication skills in both Japanese and English, with experience supporting multinational or enterprise-level environments.
- Proven ability to manage multiple projects simultaneously in fast-paced, client-facing, or cross-functional environments.

学歴

大学卒業以上

募集要項

職種

システムコンサルタント、システムアナリスト

給与

年収 900 〜 1,200万円

賞与

あり

雇用形態

正社員

雇用期間

期間の定めなし

就業時間

09:00～18:00

休日休暇

土曜日　日曜日　祝日

保険

健康保険　厚生年金保険　雇用保険

受動喫煙防止措置

敷地内禁煙

特長

外資系企業, 上場企業, 土日祝休み, 完全週休2日制, フレックスタイム制

業種

食品

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