Omnichannel Platform Lead | Global company | Hybrid / Flextime

求人詳細

Newly created position at Global company

Omnichannel Platform Lead @ Global Pharmaceutical Company
Lead the strategic transformation of commercial operations by architecting and scaling a robust omnichannel platform.

Looking for someone with experience in Market Automations.

About Company
Our client is a global pharmaceutical group, recognized as a "Best Place to Work," dedicated to providing innovative therapies to millions of patients worldwide. With a strong commitment to Research and Development, they focus on five key therapeutic areas and are driven by the mission to ensure quality healthcare accessibility for future generations.


Role & Responsibilities
In this pivotal role, you will be instrumental in establishing and scaling the technical foundation for the commercial organization's strategic transformation. You will go beyond mere tool administration to architect a future-ready technical ecosystem, seamlessly integrating diverse digital platforms with commercial strategies. Your mission involves leading the technology roadmap, ensuring operational excellence through precise system administration, and continuously evolving the digital infrastructure to power the company's omnichannel vision.

Main tasks include
Define and institutionalize technical and operational standards for the omnichannel platform to ensure high-quality execution.
Lead the long-term roadmap for the omnichannel platform, aligning digital infrastructure with marketing and commercial strategies.
Take full business ownership of the digital platform ecosystem, including CRM, websites, and owned media infrastructure.
Drive the integration of digital platforms with field force activities to support a seamless hybrid engagement model.
Identify and implement the optimal technical mix of platforms for precise customer segmentation and personalized engagement.
Manage the platform’s data flow and KPIs to provide actionable insights for commercial decision-making.
Oversee content management systems (CMS/DAM) for effective delivery of digital assets and visuals.
Act as the lead for platform-related projects, managing budgets, timelines, and stakeholder alignment.
Requirements
Proven experience in leading and scaling omnichannel platforms within a commercial context.
Demonstrated ability to define and implement technical and operational standards for digital platforms.
Strong expertise in CRM, websites, and owned media infrastructure management.
Experience in integrating digital platforms with field force activities.
Solid understanding of customer segmentation and personalization strategies.
Proficiency in managing data flow, KPIs, and deriving actionable insights from platform analytics.
Experience with content management systems (CMS/DAM).
Strong project management skills with experience in managing budgets and timelines.

If you are interested in this position, please apply right away and we’d be happy to discuss further.

こんな方を求めています

経験・スキル

Language: Fluent Japanese (N1 ~ Near Native) & Low Business English

Education: Bachelor’s degree in information systems, Business Administration, Marketing, or a related field. A master’s degree or professional certification in Digital Transformation/Project Management is preferred.

Experience: Minimum of 5 years in digital platform management, marketing technology (Mar Tech), or a related field, with a proven track record of managing omnichannel infrastructure and digital ecosystem strategies.

学歴

大学卒業以上

募集要項

職種

通信インフラ設計・構築（キャリア・ISP系）

給与

年収 950 〜 1,300万円

賞与

Yes

雇用形態

正社員

雇用期間

期間の定めなし

試用期間

有り

就業時間

09:00～18:00

休日休暇

土曜日　日曜日　祝日

保険

健康保険　厚生年金保険　雇用保険

受動喫煙防止措置

敷地内禁煙

特長

女性比率4割以上, 上場企業, 外資系企業, フレックスタイム制, 年間休日120日以上, 完全週休2日制, 土日祝休み, 語学力を活かす

業種

ソフトウェア・情報処理

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