医療機器・医療品関連/外資系企業の転職求人一覧

Provide Tier 2 technical support for end-user devices, including laptops, desktops, and mobile devices -across office and operational environmentsTroubleshoot hardware, software, OS, and network-related issues, ensuring timely resolutionInstall, configure, and maintain systems across Windows and macOS environmentsDeliver support via onsite, remote, and phone channels with a strong focus on user experienceCollaborate with internal teams and external vendors to resolve incidents and fulfill service requestsManage and prioritize tickets, ensuring proper escalation and resolution within SLASupport basic networking and infrastructure connectivity, including diagnostics and issue resolutionContribute to IT security operations by following and improving processes to mitigate risksEnsure compliance with data privacy, security, and regulatory requirementsSupport remote sites as needed, including occasional travel within Japan