Retail Area Manager

求人詳細

＜Thorough Sales and customer service awareness (Sales service management)＞
・Clearly set expectation value of customer service and carry out it to Store managers and store members
・Follow up store managers to clearly set the priority and revise the guidance on customer service standards and sales skill and technique.
・Support the action plan by letting the store manager confirm the gaps and opportunities related to the VOC customer service score
＜Sales planning and Business management＞
・Understand Retail KPI and P&L concept based on Company-wide and In-store situation
・Properly explain the present condition based on numerical values to store managers and store members and make recommendations on possible solutions or measures for problematic parts
・Led Retail work and sales promotion activities timely and use sales performance monitors and KPI to provide appropriate feedback to management
＜Staff management and Training (leadership and store management)＞
・Deepen the understanding of store managers through appropriate questions and recommend then think independently at shops
・To achieve the target, give effective authorization, instruction, support, inspiration and guidance to the store manager effectively
・Recognize employment conditions and capacity disparities in the responsible area and staff composition and Support the training of store managers and at the same time led to reduce turnover
＜Other＞
・Ensure a deep understanding of the VM instruction and its background, ensuring consistent implementation at the store level
・Consistent implementation and guidance for the appropriateness of presentation quality, place and maintenance
・Evaluate and analyze quantitative and qualitative impact after proper implementation, share with shops and headquarters, recommend recommendations＜Thorough Sales and customer service awareness (Sales service management)＞
・Clearly set expectation value of customer service and carry out it to Store managers and store members
・Follow up store managers to clearly set the priority and revise the guidance on customer service standards and sales skill and technique.
・Support the action plan by letting the store manager confirm the gaps and opportunities related to the VOC customer service score
＜Sales planning and Business management＞
・Understand Retail KPI and P&L concept based on Company-wide and In-store situation
・Properly explain the present condition based on numerical values to store managers and store members and make recommendations on possible solutions or measures for problematic parts
・Led Retail work and sales promotion activities timely and use sales performance monitors and KPI to provide appropriate feedback to management
＜Staff management and Training (leadership and store management)＞
・Deepen the understanding of store managers through appropriate questions and recommend then think independently at shops
・To achieve the target, give effective authorization, instruction, support, inspiration and guidance to the store manager effectively
・Recognize employment conditions and capacity disparities in the responsible area and staff composition and Support the training of store managers and at the same time led to reduce turnover
＜Other＞
・Ensure a deep understanding of the VM instruction and its background, ensuring consistent implementation at the store level
・Consistent implementation and guidance for the appropriateness of presentation quality, place and maintenance
・Evaluate and analyze quantitative and qualitative impact after proper implementation, share with shops and headquarters, recommend recommendations

こんな方を求めています

経験・スキル

・Store management operation experience
・Sales negotiation with external customers
・University Degree
・Native Japanese
・Minimum PC technical skill
・High communication, presentation and promotion Skills
・Practical ability
・Positive Thinking

学歴

大学卒業以上

募集要項

職種

スーパーバイザー（SV)、店舗指導、エリアマネージャー）

給与

年収 450 〜 550万円

賞与

-

雇用形態

正社員

雇用期間

期間の定めなし

就業時間

09:00～18:00

休日休暇

土曜日　日曜日　祝日

保険

健康保険　厚生年金保険　雇用保険,労災保険

受動喫煙防止措置

敷地内禁煙

特長

外資系企業

業種

ファッション・アパレル

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