ライフサイエンス（製薬、医療機器等）/上場企業の転職求人一覧

・顧客サービス基盤の全体設計と技術的な統率。/ Overall Design and Technical Leadership of the Customer Service (CS) Platform・Salesforce製品群を活用した顧客データ統合とAI/顧客接点の設計。/ Customer Data Integration and AI/Customer Touchpoint Design using Salesforce Products・アプリケーション開発と継続的な運用改善。/ Application Development and Continuous Operational Improvement

QMSの専門知識を活かし、グローバル標準を構築シニアスペシャリストポジション！■ご紹介する企業 革新的な医薬品を創出するグローバル製薬企業。アンメットメディカルニーズに応え、人々の健康と生活に貢献。持続可能な成長を目指し、業界の変革をリードしています。■ポジション概要グローバルBPOをサポートし、QMSプロセスの開発・実施・測定を担います。各リージョンのQAチームと連携し、当社グループのQMSおよび品質コンプライアンスのガバナンス体制を維持管理する重要な役割です。■業務内容 ・グローバルQMSの標準化推進とパフォーマンスモニタリング・Global BPOのサポート（QMSの運用と拡張、継続的改善）・Quality Cultureの醸成活動・その他、グローバル品質保証統括業務の実行補佐ご関心いただけましたら、ご応募をお待ちしております。 #LI-Hybrid#LI-KN

A leading global biopharmaceutical company is seeking a Pharma Service Engagement Manager to enhance customer-centricity and drive the execution of omnichannel customer engagement strategies in Japan. This individual will act as a valued business partner and the primary point of contact for local stakeholders, ensuring the high-quality delivery of digital and creative services from global production partners. The manager will be responsible for translating business needs into effective service deliveries, managing offshore teams, coordinating global initiatives for the local market, and optimizing digital content by adopting innovative processes and tools.■Key Responsibilities- Act as the single point of contact for all Japanese customers, coordinating with offshore delivery partners to ensure service quality and SLA adherence.- Serve as a valued business partner to local stakeholders, leveraging expertise in the company's service portfolio

The position is responsible for all operations related to drug pricing and insurance reimbursement for the company's products, aiming to maximize product value and patient access. This involves leading price negotiations , collaborating with internal teams including global headquarters to set pricing strategies , handling post-launch price revisions , and ensuring all reimbursement requirements are met for timely product launches. The role also includes representing the company and contributing to industry association activities to help shape the rules and regulations governing the pharmaceutical market.■Key Responsibilities- Lead drug price negotiations to obtain appropriate pricing that reflects product value , including setting target prices and developing negotiation strategies in collaboration with global and local teams.- Manage all matters necessary for the insurance reimbursement of products, identifying requirements for assets in de