フィールドサービスエンジニアの転職求人一覧

Role Summary / PurposeYou will provide direction and assistance to work group to meet assigned objectives. You will work within defined parameters to make decisions, apply concepts to issues of moderate complexity, and resolve issues through immediate action or short-term planning. Most job is required to travel to customer site, planning over than 90% travel in home country and to other countries.Essential ResponsibilitiesPre-commission, commission, and service static frequency converters (SFC) and variable frequency (VFD) low voltage and medium voltage drives/switchgear/transformers and power systems.Provide technical assistance and supervision to customers on the installations.Conduct on-site interpretation of data and technical instruction.Provide management with complete and prompt information and report regarding safety & project/service status, customer or equipment problems, and failures,Provide technical assistance through on-site g

【Global Leader】Support Advanced Therapeutics | Field Engineer■About our clientOur client is a global biotechnology leader whose solutions support life-saving activities, from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.■Role & ResponsibilitiesThis position is part of the technical service department and will be based remotely in Tokyo. You will be responsible for providing field service engineering support for our biotechnology equipment.■Main tasks include・Maintenance/Repair/Troubleshooting・Installation/Validation (GMP: IQOQ)・Sales promotion (contracts, parts)・Team collaboration (domestic/worldwide)・Manage mid-to-large installation projects・New equipment launch preparationIf you are interested in this exciting opportunity, apply now.We look forward to hearing from you.#LI-Hybrid#LI-KN

Field Engineer Supporting Life-Saving Bioprocess Technology (Osaka)■About our clientOur client is a global biotechnology leader whose solutions support life-saving activities, from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.■Role & ResponsibilitiesAs a Field Engineer in the technical service department, you will operate remotely from Osaka. This role focuses on maintenance, repair, and installation of advanced biotechnology systems for life-saving activities.■Main tasks include・Maintenance/Repair/Troubleshooting・Installation/Validation (GMP: IQOQ)・Sales promotion (contracts, parts)・Team collaboration (domestic/worldwide)・Manage mid-to-large installation projects・New equipment launch preparationIf you are interested in this exciting opportunity, apply now.We look forward to hearing from you.#LI-Hybrid#LI-KN

・環境計測機器及び産業計測機器等のフィールドサービス業務・機器の納品据付・バリデーションサービス、顧客トレーニング、現場校正サービス、温度マッピングサービスの実施・上記フィールドサービス業務に関するプロジェクト管理・製品のカスタマーサポート（電話・メールベースのサポート、オンサイトサポート、年間メンテナンス、トラブルシューティングを含む）・報告書・資料作成 営業支援、現地調査の実施・国内出張が必要※全国の顧客施設・工場・研究所などへの宿泊を伴う国内出張が業務の約80%を占めます。

■業務内容- EVチャージステーション事業のO&M戦略の策定及び、業務計画への落とし込みと進捗管理- 既設Hyperchargerのアフターサービス戦略策定及びその実施と管理、アフターサービス事業の高付加価値化・収益化の為の戦略策定及び実行- 保守部品在庫管理方針の立案とその実施と管理- フィールドテクニカルサービス体制の構築、サービスレベル及びOPEX最適化へ向けた業務改善プログラムの立案と推進・管理- 市場不具合情報の継続的な収集・分析と、能動的なPowerXチャージステーションのプロダクト・サービス改善活動のリード- O&M領域の現状と課題（定量・定性、マクロ・ミクロ）を管理するシステム及びプロセスの構築と導入

■業務内容- EV用超急速充電器の設置・保守に関する業務（試運転準備等）- 試運転及び検収に関する業務（取扱説明等）- 施工業者等協力会社の管理監督、指導- 不具合対応・トラブルシューティング（開発、システム部門との連携を含む要因特定と早期復旧活動）- 製品品質向上活動（ものづくり部門への市場不具合フィードバック及び不具合の潰し込みリード）- 作業現場での安全確認及び事故防止策の実施- フィールドテクニカルサービス体制の構築支援

Will be in charge of SME productsPrimarily responsible for customer service activities associated with modifying, troubleshooting, diagnosing and repairing of highly complex capital equipment at customer sitesEvaluates, analyzes, diagnoses and troubleshoots technical equipment problems via telephone or at customer siteAssures operational quality of system equipment. Coordinates actions with customers to minimize down time.Prepares fields service reports on customer support activity and provides documentation to other supporting functions on re-occurring problemsAssists other field service engineers as appropriateContribute to the Capturing, Re-use, Collaboration, and Improvement of knowledge using available systems