IT・インターネット・ゲーム/東京23区外の転職求人一覧

As the HR Generalist for the Tokyo office, reporting directly to the Head of HR in Japan, you will have a crucial role in various key areas:•Improving Employee Experience: Your task will be to optimize each stage of the employee journey to ensure a positive experience, encompassing recruitment, onboarding, training, development, and offboarding processes.•Supporting People-focused Initiatives: You will offer valuable support to the wider business on diverse people-focused initiatives, including performance management, employee relations, diversity and inclusion efforts, and endeavors to enhance employee engagement.•Advocating for the Company: Within the organization, you will passionately champion the corporate mission, vision, and values. Externally, you may represent the organization at industry events and networking functions, or engage with potential candidates.•Exemplifying Corporate Values: You will embody and promote the company's cor

MissionDrive teams to expand and optimize technical vision, architecture, system design, development process of systemsWork with teams to answer consultations; furthermore, identify and prioritize tech debt and determine the best approach for resolving it.Realize the vision through measurable gains in system scalability and efficiency.Serve as a role model for junior engineers through mentoring and direct education. Job DescriptionWe are looking for a Principal Software Engineer to work on our various systems which need high scalability, reliability and availability. These challenges require creative thinking and a deep understanding of how software and platform work.Our ideal candidate is an ace problem solver and a learner at heart. You should have a very high degree of comfort in a programming language of your choice. We offer a flexible work schedule and you get your choice of tools (both hardware and software) and most importantly, the

•You will be supporting our employees in all areas of Human Resources such as policy development, performance management, employment law compliance, employee relations, and department development.•Act as a liaison between management and employees, handling inquiries, and interpreting and enforcing policies. •Support the development and administration of programs, procedures, and guidelines to align the workforce with the company's strategic goals.•Develop and implement human resource policies and procedures, including the maintenance of employee handbooks; recommend changes as needed•Ensure compliance with Japan employment laws, keeping the HR team informed of any regulatory changes.•Provide guidance and counsel to managers on human resources and employment-related matters. •Conduct investigations into employee, customer, and vendor complaints, addressing issues such as harassment, discrimination, and violations of company policies.•Develop

自社製品の特別な有償保守サービス（Premier Service）のお客様向けに、技術対応を行う、TAM（テクニカル・アカウント・マネージャー）を募集します。Premier Serviceの主要なお客様は、多くの弊社製品を導入して頂いており、このお客様向けに豊富なHW、SWに関する知識、経験を有するTAMがお客様の課題、障害の対応支援を行います。業務内容• お客様のIT運用管理方法をヒアリングし、より高いサービスレベルを適用できるようなコンサルティングを実施します。• 契約内容により、 お客様とミーティングを開催し、月次報告、四半期報告の実施、ならびに、報告書を作成します。• お客様の課題を整理し、優先順位を設定し、解決のためのロードマップを策定します。- お客様とのダイレクトコミュニケーション（顧客訪問）等を通して、お客様との長期的な信頼関係を構築します。- TAMは、製品問題が発生した場合、解決する為の、エスカレーション支援を行います。社内の各ビジネス部門と連携し、重要な問題は、会社上層部門とも情報を共有をしながら、お客様の問題が解決するように対応を行います。•エスカレーションマネージメント:- お客様の問題解決のため、製品開発部門、コールセンター、デリバリー部門との連携をリードします- クリティカルなインシデント発生時のお客様への報告、ならびに、対策案の策定を実施します