Application Support (SAP SD) @ Global Luxury Company (Professional Haken)

求人詳細

[Role & Responsibilities]
As an Application Support Specialist, you will be instrumental in providing daily L2 application support for ECOM and Wholesale users. You will collaborate closely with business users and HQ support teams to ensure the smooth operation and continuous improvement of critical systems.

[Main tasks include]
- Provide daily application support for ECOM and Wholesale users at the L2 level.
- Coordinate and support system testing with business users.
- Liaise with Level 3 support members at HQ for complex issue resolution.
- Support project implementations and system upgrades.
- Create and update system manuals and provide user training.

こんな方を求めています

経験・スキル

- Business-level proficiency in both Japanese and English.
- Proven experience in website or Order Management System (OMS) support.
- Experience with ECOM OMS processes.
- Familiary with SAP SD
- Strong communication skills for interacting with business users and team members.
- A proactive and positive approach to problem-solving.
- Strong ownership and sense of responsibility for tasks.
- Experience supporting system projects, including testing, UAT, training, and hyper-care.

学歴

大学卒業以上

募集要項

職種

アプリケーション開発エンジニア（制御・組み込み系）

給与

年収 600 〜 1,000万円

賞与

0

雇用形態

契約社員

雇用期間

期間の定めなし

試用期間

無し

就業時間

09:30～18:00

休日休暇

日曜日,土曜日,祝日

保険

健康保険,厚生年金保険,雇用保険

受動喫煙防止措置

敷地内禁煙

特長

外資系企業, 上場企業, 服装自由, 土日祝休み

業種

ファッション・アパレル

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