IT Support Specialist - Great Work Life Balance

求人詳細

Tech Savvy? Love Helping People? Find Your Perfect Work-Life Balance!

Are you an IT enthusiast who thrives on problem-solving and enjoys a healthy work-life integration?

Join our dynamic team as an IT Site Specialist and become the go-to person for user support! We're looking for someone who loves to communicate, thinks empathetically, and is eager to grow their IT skills while contributing to our core business operations.

Why You'll Love Working Here:

Work-Life Harmony: Enjoy a flexible schedule with the option to work from home one day a week, allowing you to balance your professional and personal life.

Growth Opportunities: Expand your IT expertise and contribute to improving our business operations.

Supportive Team: Be part of a collaborative team that values communication and mutual support.

Make a Real Impact: Solve user issues efficiently and ensure our IT infrastructure runs smoothly.

Contribute to Innovation: Help implement and maintain IT projects and policies.

Global Impact: Partner with customers worldwide to build solutions that bring the power of science to life.


Your Role:
User Champion: Provide top-notch user support, troubleshooting and resolving incidents and service requests promptly.

Infrastructure Guardian: Monitor and manage IT infrastructure for optimal performance and security.

Application Expert: Support and maintain local applications, including installation, configuration, and troubleshooting.

Collaborative Partner: Work with application owners and developers to resolve issues and optimize performance.

Project Contributor: Collaborate on IT projects and policy implementation.

Knowledge Sharer: Document technical solutions and provide user training.

Process Improver: Assist in developing IT policies and best practices.

Business System Support: Provide operational support for business systems, like sales slip log checks and recovery procedures.

What You Bring:
Required:

College graduate or above.
2+ years of IT help desk experience.
Excellent communication and problem-solving skills.
Team player and self-motivated.


Preferred:
IT Professional Certification.
English language proficiency or a desire to learn.
Extensive knowledge of IT (software, hardware, services).
Passion for IT and staying up-to-date with new technologies.


Join our winning team and experience a rewarding career with a focus on your well-being! Apply today to find out more including company name!

こんな方を求めています

経験・スキル

【必須の経験・スキル:】

大卒以上
ITヘルプデスクなどの実務経験が2年以上
優れたコミュニケーション能力と問題解決能力
チームプレイヤーであり、自発的に業務に取り組める方
【あると望ましい経験・スキル】

ITプロフェッショナル認定資格
英語に抵抗のない方、積極的に英語を学ぶ意欲のある方
ITの幅広い知識をお持ちの方（ソフト、ハード、サービス）
IT自体に興味があって、新しい技術や業界のベストプラクティスについて情報を収集し続けることができる方

学歴

大学卒業以上

募集要項

職種

運用、保守、監視、テクニカルサポート

給与

年収 600 〜 750万円

賞与

Yes

雇用形態

正社員

雇用期間

期間の定めなし

試用期間

有り

就業時間

08:45～17:00

休日休暇

日曜日,土曜日,祝日
土日、祭日、夏季休暇、年末年始休暇） 有給休暇、特別休暇

保険

健康保険,厚生年金保険,介護保険,雇用保険,労災保険

待遇・福利厚生

退職金制度、福利厚生倶楽部加入、英語自己啓発支援制度、資格報奨金有

受動喫煙防止措置

敷地内禁煙

特長

外資系企業, 土日祝休み, 完全週休2日制, 語学力を活かす

業種

ソフトウェア・情報処理

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