フィールドサービスエンジニア（冷却・空調システム）◆データセンター等の最先端インフラを支えるグローバル大手

求人詳細

POSITION SUMMARY
-Provide field service support for Thermal products and solutions.

RESPONSIBILITIES
Field Activities
-Carry out Testing & Commissioning, Preventive Maintenance, Time & Material activities as assigned by team lead for
thermal products such as CRAC, Fan Wall, AHU and XDU in a professional, efficient manner, and achieve a high level of service to our clients within the restraints of time, expense, and profitability.
-Respond promptly to assigned emergency service calls while on 24x7 standby duty.
-Ensure availability in weekend/holiday and after office hours to support the team.
-Participate in field troubleshooting activities together with technical support team, fellow field engineers and third-party vendors.

Safety
-Take all necessary steps to ensure both Vertiv and client OH&S’ requirements are adhered to.
-Ensure all safety courses are attended in timely manner.
-Ensure adequate PPE, appropriate tools and calibrated instruments is used in field activities.
-Report all incidents on time.

Administrative
-Support Team Lead and Service Manager in planning, scheduling and organizing departmental matters.
-Author Method of Statement, Risk Assessment, Site Acceptance Test procedures and Incident Reports.
-Ensure job debriefing is done promptly and OKR is continuously monitored and met.
-Work hand-in-hand with project management team to plan testing & commissioning activities schedule.
-Attend all required safety and technical courses.

Client Management
-Maintain proper levels of relationships between the Company and our customers, by ensuring all complaints are reported promptly so that remedial action can be taken.
-Ensure that a level of competence is maintained to adequately handle the degree of technology required by application via available training and coaching provided by company.
-At all times ensure that company vehicle, personal dress and appearance are presentable within the restraints of the work to be carried out, the Company policy is well understood, and that Company business is carried out in an efficient and professional manner.



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こんな方を求めています

経験・スキル

QUALIFICATIONS
-NITEC, Diploma or Degree in Mechanical Engineering, with minimum 2 years of relevant experience.
-Good customer service.
-Knowledge in field servicing of thermal products like CRAC, HVAC, AHU and chiller system.
-Experience in critical infrastructure is desirable.
-Customer centric with high level of commitment to meet and exceed customer satisfaction and demands.
-Good written, oral communication and presentation skills, with experience working with people across different culture and background.
-Good relationship building and management skills with the ability to foster long-term relationships (with internal teams,
external partners).
-Self-motivated and work on own initiative; good team player.
-Action- and results-orientated with a passion for success.
-Aggressive in planning for and achieving targets.
-Good time management skills.

学歴

大学卒業以上

募集要項

職種

プロジェクトマネージャー、ディレクター

給与

年収 700 〜 900万円

賞与

インセンティブボーナス

雇用形態

正社員

雇用期間

期間の定めなし

試用期間

有り

就業時間

09:00～18:00

休日休暇

土曜日　日曜日　祝日

保険

健康保険　厚生年金保険　雇用保険

受動喫煙防止措置

敷地内禁煙

特長

外資系企業

業種

電力・ガス・エネルギー

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