Senior IT Support Engineer - 10M JPY

求人詳細

■About our Client
A leading global private investment firm managing multi-billion dollar asset portfolios across diverse fund strategies.

■Position overview
You will provide advanced technical support and escalation management for Tokyo and APAC users.

This role combines hands-on engineering, executive support, and mentorship while collaborating with global teams on infrastructure projects and technology deployments.

■Main tasks include:
・Resolve complex IT issues for Tokyo and APAC users.
・Deliver high-touch technical support to senior executives.
・Provide guidance and mentorship to regional support engineers.
・Manage device lifecycles using Intune and JAMF platforms.
・Support Zoom Rooms and enterprise audio-visual systems.
・Participate in global IT projects and system upgrades.


#LI-Onsite
#LI-KN

こんな方を求めています

経験・スキル

■Requirements
・6-10 years of enterprise IT support experience.
・Strong Windows and macOS troubleshooting skills.
・Business-level or above Japanese and professional English.
・Experience supporting senior executive-level users.
・Experience with Microsoft Intune, JAMF, or Autopilot.
・Knowledge of ServiceNow and ITIL management practices.
・Experience in financial or professional services sectors.
・Skills in PowerShell scripting or workflow automation.

学歴

大学卒業以上

募集要項

職種

社内SE、情報システム

給与

年収 1,000万円

賞与

-

雇用形態

正社員

雇用期間

期間の定めなし

就業時間

09:00～18:00

休日休暇

土曜日　日曜日　祝日

保険

健康保険　厚生年金保険　雇用保険

受動喫煙防止措置

敷地内禁煙

業種

銀行

※詳細はお仕事のご紹介時にお伝えします