Senior Engineer I, Key Account Technology

求人詳細

The Key Account Technology Engineer is the *** product expert who supports extensive customer and internal company contacts for coordinating the introduction of new products, product improvements, and non-conformances/escalations at the customer. This includes leading projects/programs supporting these activities. The focus of this job is on managing all the technical account aspects of the customers in the assigned region. Responsibilities
· Drive NPI & evaluations by leading the project including hands-on work at the customer location, implement BU developed BKMs or CIPs at customer and execute necessary actions and modifications.
· Provide answers to our customers by identifying problems, researching answers and guiding customer through corrective steps to resolve high value problems at customer sites.
· Understand customer timelines for film development / roadmaps for current and future technology nodes and transfers the information to product management, business development and R&D.
· Identify technical inflections points and work with R&D to ensure customer requirements and learnings are implemented into product development.
· Responsible for the performance of our equipment at the customer. Customer specifications which are non our standard are signed by the KAT.
· Recognize early non-conformance of our product and takes the necessary steps for corrective actions, including analyzing data, involving hardware and process exports.
· Take responsibility to solve any escalation as efficient as possible problems, for NPI and installed base.
· Support process team in demo lab execution of customer specific DOEs and processes.
· Own execution of customer demos for new processes and NPIs.

こんな方を求めています

経験・スキル

Qualification
· Masters in chemical engineering, electrical engineering, physics, or material science.
· 5-10 years in the semiconductor wafer processing or capital equipment industry with experience in process engineering and/or technical marketing. Direct experience with silicon wafer processing preferred.

Skills
· Strong problem-solving skills
· Ability to collaborate and partner with key stakeholders and customers
· Demonstrated ability to communicate effectively in verbal and written form. Present advanced technical constructs in direct and concise manner.
· Travel up to 10% - 25%, domestically and internationally (Ability to travel internationally)
· Fluent in Chinese (as the role support the customer in Taiwan) and business level of English.

学歴

大学卒業以上

募集要項

職種

プロセスエンジニア, プロセス開発

給与

年収 600 〜 1,500万円

賞与

-

雇用形態

正社員

雇用期間

期間の定めなし

試用期間

有り

就業時間

09:00～18:00

休日休暇

日曜日,土曜日,祝日

保険

健康保険,厚生年金保険,雇用保険,労災保険

待遇・福利厚生

-

受動喫煙防止措置

敷地内禁煙

業種

電気・電子・半導体

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