ServiceNow Tech Lead - Insurance

求人詳細

■About the position
Choosing the company means, you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

■Job Description
ServiceNow Technical Lead is responsible for the design, development, implementation, and maintenance of ServiceNow solutions, including custom applications. This role combines hands-on technical expertise with leadership responsibilities, guiding a team of developers and administrators to deliver high-quality, scalable solutions aligned with business needs.

■Key Responsibilities:
●Custom Application Development:
- Lead the design and development of custom applications on the ServiceNow platform using App Engine Studio and scoped applications.
- Translate complex business requirements into scalable, maintainable custom solutions.
- Ensure reusability, modularity, and adherence to ServiceNow development standards.
- Experience with Service Now application development for Mobile.

●Solution Design & Delivery:
- Collaborate with stakeholders to gather requirements and design effective solutions across ITSM, CSM, HRSD, and other modules.
- Review and approve technical designs and implementation plans.
- Drive end-to-end delivery of ServiceNow solutions, including integrations and automation.

●Team Management:
- Mentor and guide ServiceNow developers and administrators.
- Coordinate development efforts and ensure timely delivery.
- Promote agile methodologies and continuous improvement practices.

●Technical Expertise:
- Customize and configure ServiceNow using JavaScript, Flow Designer, REST/SOAP APIs, and other scripting tools.

●Stakeholder Engagement:
- Build strong relationships with business units and IT teams.
- Communicate technical concepts clearly to non-technical stakeholders.
- Provide technical leadership during critical incidents and platform escalations.


#LI-Hybrid
#LI-KN

こんな方を求めています

経験・スキル

■Must-have
・Proven experience in ServiceNow development; familiarity with modules such as ITSM, CSM, and HRSD is highly preferred.

■Nice-to-have
・Demonstrated track record in project leadership or management.
・Strong client-facing and negotiation skills.
・Bilingual fluency in Japanese and English (Business level or above).

学歴

大学卒業以上

募集要項

職種

その他　コンサルタント・士業

給与

年収 800 〜 1,200万円

賞与

YES, once a year. (Performance-based)

雇用形態

正社員

雇用期間

期間の定めなし

就業時間

09:00～18:00

休日休暇

土曜日　日曜日　祝日

保険

健康保険,厚生年金保険,雇用保険,労災保険

待遇・福利厚生

休憩室

受動喫煙防止措置

敷地内禁煙

特長

外資系企業, ベンチャー企業, 海外勤務あり, 転勤なし, 女性活躍中, 土日祝休み, 完全週休2日制, 年間休日120日以上, 月平均残業時間20時間以内, フレックスタイム制, 語学力を活かす, 未経験可, グローバル人材歓迎, 新規立上げメンバー

業種

IT系コンサルタント

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