Customer Success Manager (Technical) - up to 18M

求人詳細

＜About the company＞
Our client is a global leader in the technology sector, renowned for its innovative solutions and commitment to client success. They foster a collaborative environment where talented professionals can thrive and contribute to cutting-edge advancements.

＜Role & Responsibilities＞
In this critical role, you will be the primary technical point of contact for clients, ensuring they achieve maximum value from the company client's products.

＜Main tasks include＞
■ Serve as the main technical advisor for a portfolio of clients.
■ Develop and execute success plans to drive product adoption and value realization.
■ Proactively identify and address technical challenges and client concerns.
■ Collaborate with internal teams to advocate for client needs and product improvements.
■ Conduct technical training and workshops for clients.


#LI-Hybrid
#LI-KN

こんな方を求めています

経験・スキル

Requirements
■ 5+ years of experience in a technical customer-facing role (e.g., Customer Success, Solutions Engineering, Technical Account Management).
■ Strong understanding of software development lifecycle and cloud technologies.
■ Proficiency in problem-solving and analytical thinking.
■ Fluency in English.

学歴

大学卒業以上

募集要項

職種

ITプロジェクトマネージャー

給与

年収 1,000 〜 1,800万円

賞与

-

雇用形態

正社員

雇用期間

期間の定めなし

就業時間

09:00～18:00

休日休暇

土曜日　日曜日　祝日

保険

健康保険　厚生年金保険　雇用保険

受動喫煙防止措置

敷地内禁煙

業種

ソフトウェア・情報処理

※詳細はお仕事のご紹介時にお伝えします