Digital leader at A Leading Global Heavy Equipment Manufacturer

求人詳細

- Build a customer-centric digital culture by developing a strong digital organization, fostering continuous improvement, and driving transformation with aligned incentives.

- Adopt and champion the company’s digital ecosystem, ensuring alignment with enterprise digital solutions to streamline processes and improve the overall user experience.

- Lead end-to-end deployment of corporate digital initiatives, integrating them seamlessly into operations and ensuring consistent adherence to digital performance standards.

- Drive adoption of modern business systems (e.g., ERP, CRM, Field Service systems, WMS, Rental platforms), utilizing corporate-approved solutions whenever available.

- Onboard customers to digital applications and promote consistent usage to ensure a smooth, intuitive digital experience throughout the customer journey.

- Embed connectivity across sales and service touchpoints, managing connected assets with a focus on lifecycle services, fleet insights, and high-opportunity segments.

- Manage data as a strategic asset, incorporating advanced analytics for decision-making while ensuring strong data governance and security.

- Integrate digital leads and customer insights into CRM/ERP platforms and leverage analytic tools to track engagement, identify stalled opportunities, and improve marketing effectiveness.

- Lead digital marketing initiatives, using marketing automation tools to effectively reach target customer segments through high-touch, low-cost strategies.

- Promote the adoption of advanced service technologies such as remote diagnostics, predictive maintenance, condition monitoring, and other digital service capabilities to improve customer experience and operational efficiency.




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こんな方を求めています

経験・スキル

- 10+ years of experience leading digital transformation, IT strategy, or business systems initiatives within complex, multi-site organizations—preferably in industrial, machinery, automotive, manufacturing, or field-service–driven industries.

- Proven leadership of major digital programs, such as ERP/CRM modernization, customer-facing digital platforms, connectivity/telematics solutions, or analytics-driven operational improvements.

- Strong track record driving digital adoption and change management, influencing cross-functional teams (sales, service, operations, IT, marketing) without relying solely on direct authority.

- Deep experience with data utilization, including dashboards, analytics, KPIs, and data governance, using insights to guide commercial and operational decision-making.

- Digital marketing, customer experience, or lead management exposure, with the ability to enhance digital customer journeys and improve user engagement.

- Excellent communication skills with full fluency in Japanese and full professional proficiency in English, capable of aligning local operations with global stakeholders.

学歴

大学卒業以上

募集要項

職種

プロジェクトマネージャー、ディレクター

給与

年収 1,600 〜 2,100万円

賞与

あり

雇用形態

正社員

雇用期間

期間の定めなし

試用期間

有り

就業時間

09:00～18:00

休日休暇

土曜日　日曜日　祝日

保険

健康保険　厚生年金保険　雇用保険

受動喫煙防止措置

敷地内禁煙

特長

上場企業, 外資系企業, フレックスタイム制, 完全週休2日制, 土日祝休み, 語学力を活かす

業種

重電・産業用電気機器

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