Customer Experience and Ecosystem Director / up to 23M

求人詳細

This is a leadership position focused on creating and implementing a comprehensive customer experience ecosystem for a company's obesity care market. The role involves designing and operationalizing both digital and non-digital solutions, collaborating with internal and external partners, and analyzing customer insights to drive business growth.

The Director will also be responsible for team development, cross-functional collaboration, and aligning marketing initiatives with the overall ecosystem objectives.

■Responsibilities:
- Design and operationalize a comprehensive ecosystem of digital and non-digital solutions to support obesity care.
- Collaborate with internal teams and external partners to create and execute strategies for a holistic care ecosystem.
- Drive campaign activation and develop engagement with targeted customers.
- Analyze customer insights and track performance metrics to inform decision-making.
- Foster team development by mentoring and empowering members, while leading cross-functional collaboration.

If you are interested in this position, we look forward to your application.

#LI-Hybrid
#LI-KN

こんな方を求めています

経験・スキル

■Requirements:
- A bachelor's degree in Marketing, Business Administration, or a related field is required, with a master's degree preferred.
- A minimum of 8 years of experience in commercial marketing or customer experience is needed, with a focus on driving business growth.
- Strong expertise in developing and reviewing commercial marketing campaigns from strategy to performance.
- At least 3 years of leadership experience managing cross-functional teams and complex marketing ecosystems.
- Fluency in both English and Japanese is required, along with strong relationship-building skills with stakeholders in global organizations.

学歴

大学卒業以上

募集要項

職種

営業(MR、MS、医療機器)、営業推進

給与

年収 1,800 〜 2,300万円

賞与

-

雇用形態

正社員

雇用期間

期間の定めなし

就業時間

09:00～18:00

休日休暇

土曜日　日曜日　祝日

保険

健康保険　厚生年金保険　雇用保険

受動喫煙防止措置

敷地内禁煙

業種

医療機器・医療品関連

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