Senior Principal Customer Success Manager (Financial Services)

求人詳細

Drive business value and innovation in the financial services industry, shaping customer success at a leading tech company.

■About the company
Our client is a global technology leader renowned for its innovative solutions and commitment to customer success. They are dedicated to transforming businesses through cutting-edge technology and fostering a culture of collaboration and excellence.

■Role & Responsibilities
As the Senior Principal Customer Success Manager, you will leverage your deep understanding of the financial services industry to partner with customers, helping them achieve business value and ROI from their investment. You will build and maintain strong relationships with C-level executives, guiding them on their transformation journey and ensuring they leverage the full potential of the platform to transform their business.

■Main tasks include
・Leveraging customer success methodology to help customers achieve business objectives.
・Building and nurturing C-level relationships across accounts.
・Evangelizing the capabilities of the company's platforms across all Clouds and Services.
・Identifying risks to customers achieving their goals and building mitigation plans.
・Driving industry best practices and the evolution of product functionality.

If you are interested in this exciting opportunity, apply now.
We look forward to hearing from you.

#LI-Hybrid
#LI-KN

こんな方を求めています

経験・スキル

■Requirements
15+ years of work experience in a related field.
Extensive experience working with organizations in the financial services industry.
・Deep Financial Services industry expertise including markets and industry trends.
・Strong understanding of compliance and regulatory topics (e.g., MiFID, GDPR, AML, KYC, PSD2).
・Ability to drive effective conversations at the C-level.
・Strong consulting skills and proven results working as a Trusted Advisor.
・In-depth knowledge of business processes (Sales, Marketing, Service, Support).
・Strong knowledge of product and platform features, capabilities, and best use.
・Business level English skill.

学歴

大学卒業以上

募集要項

職種

プロジェクトマネージャー、ディレクター

給与

年収 1,400 〜 1,800万円

賞与

included 2M Bonus

雇用形態

正社員

雇用期間

期間の定めなし

就業時間

09:00～18:00

休日休暇

土曜日　日曜日　祝日

保険

健康保険　厚生年金保険　雇用保険

受動喫煙防止措置

敷地内禁煙

業種

ソフトウェア・情報処理

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