IT Project Manager - AI (Professional Haken/Dispatch)
求人の要約
- 給与
- 年収 500 〜 800万円
- 職種
- ITプロジェクトマネージャー
- 勤務地
- 東京23区
求人詳細
-Collaborate with business units to gather, interpret, and align requirements with conversational AI solutions that enhance customer support operations.
- Act as a liaison between customers and the technical team, ensuring customer needs are met and their feedback is incorporated into product enhancements.
- Monitor and measure the impact of deployed AI technologies, reporting on their effectiveness and adjusting strategies as needed to optimize outcomes.
- Lead the implementation and enhancement of AI copilot capabilities to support customer support operators.
- Ensure ongoing customer satisfaction by managing expectations and continuously delivering value through innovative AI solutions.
- Utilize expertise in chatbots, Natural Language Understanding (NLU), dialogue design, and knowledge management systems to drive improvements in customer interactions.
- Engage in the development and optimization of FAQ systems, Interactive Voice Response (IVR), Automatic Speech Recognition (ASR), and Text-to-Speech (TTS) technologies.
- こんな方を求めています
-
- 経験・スキル
- - Fluent in both Japanese and English, with exceptional communication skills to interact effectively across diverse teams and with clients.
- Demonstrable experience in managing customer relationships and communicating the impact of technological solutions on business operations.
- Passion for LLM, GenAI, and their potential to significantly enhance customer experiences and operational efficiencies.
#LI-DNI - 学歴
- 大学卒業以上
- 募集要項
-
- 職種
- ITプロジェクトマネージャー
- 給与
- 年収 500 〜 800万円
- 賞与
- 0
- 雇用形態
- 契約社員
- 雇用期間
- 期間の定めなし
- 試用期間
- 無し
- 就業時間
- 09:00~17:30
- 休日休暇
- 日曜日,土曜日,祝日
- 保険
- 雇用保険
- 待遇・福利厚生
- 食堂
- 受動喫煙防止措置
- 敷地内禁煙
- 業種
- ソフトウェア・情報処理
※詳細はお仕事のご紹介時にお伝えします
ランスタッドは、すべての⼈に平等に機会が与えられ、その可能性を引き出し、多様な経験と個性を社会の発展につなげていけるようサポートしていきます。