D2C Technical Operations Manager@外資化粧品企業

求人詳細

The D2C Technical Operations Manager plays a pivotal role in enhancing our e-commerce presence, focusing on optimizing our D2C E-Flagship websites. This key position bridges technical expertise with operational excellence, ensuring our digital platforms perform at their peak.
1. Website Vital Optimization:
- Strategically manage technical SEO initiatives to boost search engine rankings, driving more qualified traffic and enhancing potential revenue streams.
- Optimize site speed to exceed user expectations and reduce bounce rates, contributing to higher engagement and increased sales conversions.
- Advance tagging strategies for precise website tracking and analytics, enabling more effective targeting in marketing campaigns and a higher return on ad spend.
2. Operational Efficiency and Performance Management:
- Monitor and improve operational efficiency and performance in daily issue management, including identification and escalation of operational problems and bugs to the IT department.
- Facilitate efficient ticketing and communication processes for technical issues, ensuring they are addressed by IT in a timely and effective manner.
- Collaborate with cross-functional teams to ensure consistency and effective communication between IT, marketing, CRM, and customer service.
3. Analytics and Reporting:
- Produce regular reports on website performance, providing analysis based on KPIs.
- Develop and execute strategies for site improvements using a data-driven approach.
4. Technical Leadership within the Team:
- Serve as the technical lead within the team, providing expertise in understanding and managing the system end-to-end.
- Bridge the gap between technical capabilities and business requirements, ensuring that solutions are both technically sound and aligned with business objectives.
- Foster collaboration and knowledge sharing within the team to promote a deeper understanding of technical processes and business needs.

こんな方を求めています

経験・スキル

Must Have Aspects 必須項目
1. Technical Expertise:
- Deep knowledge and experience in advanced SEO optimization, website management, and related technologies inluding inspecting HTML/CSS/Javascript code.
- Practical skills in improving website performance and user experience.
2. Operational Management Skills:
- Ability to efficiently manage and resolve complex operational challenges.
- Competence in quickly identifying and resolving technical issues in close cooperation with the IT department.
3. Analytical Abilities:
- Capacity to make data-driven decisions and derive strategic improvements through quantitative analysis.
- Understanding and utilization of KPIs and performance metrics.
4. Communication and Collaboration Skills:
- Effective communication and collaboration within cross-functional teams.
- Excellent coordination skills to bridge the gap between business requirements and technical feasibility.
- Native-level proficiency in Japanese. Business-level or higher proficiency in English.
5. Leadership and Influence:
- Ability to exert influence within the team using technical expertise.
- Leadership in promoting knowledge sharing within the team to deepen technical understanding.
6. Business Acumen and Revenue Growth Focus:
- Strong business acumen with a relentless drive to understand and contribute to the bottom line.
- Commitment to leveraging technical and operational expertise to drive revenue growth and business success.

Preferred Qualification 希望項目
1. Industry Experience:
- E-commerce or digital marketing sector experience in consumer goods industry.
- Familiarity with operating in a digital-focused business environment.
- Experience working in a global corporate environment, demonstrating an understanding of diverse business cultures and practices.
2. Project Management Skills:
- Ability to manage multiple tasks or projects effectively.
- Experience in organizing and prioritizing project timelines.
3. Technical Certifications:
- Certifications in SEO, web analytics, database management, or other relevant technical areas.
- Salesforce Commerce Cloud skills are plus.
4. Leadership Experience:
- Experience in leading teams or managing projects, even in an informal capacity.
- Proven ability to drive change and innovation within an organization.
5. Innovative Mindset:
- A proactive approach towards developing innovative solutions.
- Keen awareness of industry trends and technological advancements.

学歴

不問

募集要項

職種

マーケティングリサーチ・分析

給与

年収 700 〜 1,200万円

賞与

-

雇用形態

正社員

雇用期間

期間の定めなし

就業時間

09:00～18:00

休日休暇

土曜日　日曜日　祝日

保険

健康保険　厚生年金保険　雇用保険,労災保険

受動喫煙防止措置

敷地内禁煙

特長

外資系企業

業種

日用品・化粧品

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