電気・電子・半導体/広島の転職求人一覧

ご入社後は担当するプロジェクトに応じて、顧客の装置稼働状況をヒアリングし、顧客のニーズに近づけるために装置のデータ解析・調整・新規装置のデモンストレーション等をお任せします。詳細は以下の通りです。・顧客ニーズのヒアリング・解決に向けた解析／調整／提案・新規装置のデモンストレーション・新規装置のフィールドでの性能評価・その他新規開発のヒアリング／提案

入社後はカスタマーサポート部門に配属後、同社製品の保守、点検、トラブル改善業務をお任せいたします。詳細は以下の通りです。・お客様サイトでの半導体検査装置の立ち上げ、保守業務　・見積もり提出等における準備、交渉業務・トラブルシュートおよびレポート作成　・顧客との定例会、打ち合わせ、交渉

・Support SW Design Engineers in development, testing, deployment, maintenance and improve software for our semiconductor manufacturing equipment・Able to triage mechanical, electrical and software bugs・Responsible to manage escalation calls with field support engineers and customers at local level・Work with QA / Support team to add replicated bugs to regression・Work with customer to write correct specs for features and help with fixing bugs and develop small features if possible・Author, revise, and review system specifications, software designs, test plans, and other software documentation.・Investigate & troubleshoot both internal and external inquiries, questions and problem reports. Offer problem analysis, solutions, or alternatives as a result of these investigations.・Participate in system design teams.・Be the eyes and ears of the customer, align on priorities・Work with customer to upgrade tools to the latest SW version and help with the q

Responsibilities:Develop RF module and reactor of our products.Using conventional RF source and antennas provide reliable structure to provide stable performance in extreme and harsh conditions.Troubleshooting and modification of RF generator and matching networkUnderstanding plasma characterization and troubleshooting the Plasma/RF related issuesCoding FPGA chips to control modules and parts to maximize plasma performance of our Products

Key Responsibilities・Build and grow customer relationships.・Evaluate, understand and identify current customer needs, while also anticipating future needs and building long-term sustainable relationship and solutions.・Develop, maintain, and ensure relevance of technical information used by internal and external stakeholders.・Understand and build long-term innovative global technology systems that enable enhanced customer relationships.・Ensure communication vehicles, e.g. telephone, email, and presentation, etc. are able to facilitate efficient and consistent customer follow-up.・Drive continuous improvement of the customer experience through team, process and support tool development.・Build strong cross-functional and matrixed relationships and collaborate with Product Marketing, Product Development, Service ・Engineering, and others to ensure a positive customer experience.・Drive projects across multiple customer sites that secure business an

・Apply design engineering principles, product specifications and research data to create designs for systems and products for semiconductor industry.・Develop fail safe, cost effective designs for lower level sub-assemblies used in microprocessor controlled semiconductor equipment.・Integrate lower level assemblies to obtain a desired system level configuration.・Adapt digital and analog I/O requirements to achieve customer specific configurations.・Provide technical support for capital orders, expense projects, retrofits and development projects.・Evaluate engineering change requests and implement changes as necessary following established procedures and schedules.・Participate in design reviews prior to releasing new designs to production.・Support testing of hardware for cost reduction and product improvement projects to verify performance objectives. Design and build test equipment, support basic instrumentation with hardware, create test proce

主な職務内容・すべての安全手順を厳守し、安全と品質を最優先に推進する。・半導体プロセス装置の設置、アップグレード、および保守作業を実施する。・顧客とのコミュニケーション（電話、メール、対面）を通じて、効率的かつ一貫した顧客サポートを促進する。・装置のログデータを分析し、顧客向けにレポートを作成する（MS PowerPoint、MS Word、MS Excelを使用）。・ツールの稼働時間を最大化し、ハードウェアの問題に関する設置およびサポートを確実に実行する。・新しい評価プロジェクトを管理し、プロジェクトの成功に責任を持つ。