ITエンジニア（IT・Web・通信・ゲーム）の転職求人一覧

As Project Manager of the Data Governance Office, you will be responsible for:- Defining, initiating, and scoping projects.- Defining a plan and approach for delivering the determined scope and requirements.- Clarifying roles and responsibilities.- Ensuring all aspects of the projects are clear and documented.- Ensure that stakeholders agree and approve the scope, requirements, project changes if applicable, and project documentation throughout the project lifecycle.- Consistently providing updates on the status to the Project Sponsor and stakeholders by means of Weekly Status Reports, Steering Committee, or other requested meetings.- Successfully managing project risks, issues, assumptions, and other dependency.- Working closely with stakeholders from across the company to ensure the successful delivery of projects, with minimal business impact.- Managing projects to successful completion (on time, to cost, achieving the objectives).- Manag

About the Team:We are a leading technology company with a global reach, dedicated to driving innovation through cutting-edge data science. Our team of researchers and engineers are working to harness the power of data to optimize and improve various services across diverse industries. We are seeking a talented Data Scientist to join our Offline Behaviours & Intelligence team, where you will play a key role in understanding and leveraging offline data to support our core business initiatives. The Challenge:Offline data provides valuable insights into user behavior and preferences that can be used to enhance customer experience, optimize operations, and create new opportunities. We are looking for a data scientist who can analyze complex datasets, build innovative solutions, and collaborate with cross-functional teams to make our services smarter and more effective.What You'll Do:- Contribute to groundbreaking data science projects that lever

-Collaborate with business units to gather, interpret, and align requirements with conversational AI solutions that enhance customer support operations.- Act as a liaison between customers and the technical team, ensuring customer needs are met and their feedback is incorporated into product enhancements.- Monitor and measure the impact of deployed AI technologies, reporting on their effectiveness and adjusting strategies as needed to optimize outcomes.- Lead the implementation and enhancement of AI copilot capabilities to support customer support operators.- Ensure ongoing customer satisfaction by managing expectations and continuously delivering value through innovative AI solutions.- Utilize expertise in chatbots, Natural Language Understanding (NLU), dialogue design, and knowledge management systems to drive improvements in customer interactions.- Engage in the development and optimization of FAQ systems, Interactive Voice Response (IVR)

Hiring for Project Manager, who can take care of multiple small scale project or 1 large scale project.1. Communicate with BU to discuss the requirement and make a proposal and kick off the project.2. Make a detailed schedule and execution plan.3. Execute the project and perform monitoring.4. Provide the status of project on regular frequency to different stakeholders.5. Manage Project Risk and issues and work on mitigation plan for the same.

・Manage and coordinate all activities related to Mergers & Acquisitions for IT systems and processes・Present reports and updates on IT project status, risks, and mitigation.・Work with local and global IT teams and cross-functional stakeholders

Responsibilities:Find the best way to address business needs / solve problems at a conceptual level and then work with the business and technical stakeholders to make that a reality, by:• Using your knowledge of business analysis to plan and execute an approach to get to the heart of the business need and problem.• Collaborating with other technical and non-technical stakeholders to elicit requirements that ensure holistic and complete solutions• Investigating the current usage and functionality of internal policies and procedures, tools, and technologies as needed to support requirement analysis and definition;• Analyzing and clearly documenting business/functional processes and requirements using standard analysis methodologies and tools, including demonstrating traceability between requirements at different levels;• Communicating with stakeholders across different levels and functions to articulate the issues and get people to take action

・Salesforce運用保守業務のリーディング・保守運用メンバー（2名）のコントロール・ユーザーからの問い合わせ受付、優先度決定