プロジェクトマネージャー、ディレクター/愛知の転職求人一覧

・Customer issue support and resolution:・Act as the first response for embedded system issues found during development at the customer’s location, lead the customer communications as representing *** Software and Systems-Requirement team・Work closely with customer and provide technical support in a timely manner・Appropriate escalation of issues to customers and/or *** managements to resolve customer issues・Participate in audio system bench testing at customer’s site or other third party testing facility, representing the amplifier product.・Coordination of multiple *** departments in assembling and gaining buy-in for responses to customer questionsSupport of inspection and verification testing activities at Japan OEM or at other tier-1 suppliers as needed, such as bench or vehicle testing of amps・Manage technical specification discussions with customers, coordinate support for activities requested from customers such as “Working Group” and “Cr

What You Will DoResponsible for Defect Management as a Process Owner in several projects. Support the projects in their DM activities.Responsible for definition, tailoring, setup, optimization, maintenance, training and support for process and tools.Responsible for checking tickets regarding completeness and general quality.Responsible for setting up and manage interfaces to exchange ticket data to customer and suppliers.Track ticket handling of the project team and help to push forward the ticket resolution based on ticket priority.Moderate ticket meetings, partly with the customer, to discuss and update the status of tickets and to define further steps for resolution.Creation and maintenance of ticket statistics to track progress of defect resolution activities.Independently start actions to improve efficiency of defect management activities in the projects and to reduce the ticket counts.Close cooperation with Program Manager, SW Project